General Terms
The terms of sale apply to the sale of goods on leafhunters.no to consumers/customers/buyers.
By purchasing products, you have accepted and approved the applicable terms.
When “we”, “our” or “us” is used below, this applies to leafhunters.no. When “you”, “you” or “your” is used, it means the buyer. Buyer means the person stated as the buyer in the order.
To shop at leafhunters.no, you must have a delivery address in Norway, with the exception of Svalbard and Jan Mayen.
We store payment and delivery information securely and the information will not be accessible to unauthorized persons.
The Parties
The seller is Window Dressing AS, organization number 919 444 452, hereafter known as Leaf Hunters Selvbyggerveien 135 -0591 Oslo, tel. no. + 47 457 76 658, email address post@leafhunters.no, and is referred to in the following document as the seller/seller.
The buyer is the consumer who places the order and is referred to in the following as the buyer/customer/customer.
Payment
The payment solution we currently offer is through Vipps.
Shipping
When purchasing, you pay from 79 kroner in shipping for the goods that are sent with Posten Bring.
Delivery terms
Leafhunters.no ships to all of Norway, except Svalbard and Jan Mayen. Delivery times vary, but the package will be sent from our warehouse in Oslo within a week of ordering and receiving payment, and our shipping partner Posten Bring is responsible for further transport. In most cases, the packages will arrive within a week after they are sent from our warehouse. During periods of heavy traffic, you can expect a slightly longer delivery time. The package can be tracked through the Posten app.
As a customer, you are obliged to monitor whether the package has arrived at the collection point, leafhunters.no is not responsible for reporting the arrival of the package. Posten Bring returns uncollected packages after 14 days.
If you ask Bring to return the item, and you notify us in advance that you are exercising your right of withdrawal within the deadline, you will only pay for the return cost.
Damaged shipment
If you receive a shipment that is damaged, you as a customer are obliged to comply with our procedures that apply when receiving a damaged shipment. Goods that are damaged after being sent with Bring must be reported to us with a photo at info@leafhunters.no The same applies to shipments where the content is damaged. You will then receive a response from one of our customer service representatives who will help you further.
Product Information
We always do our best to provide you with correct product information. However, we reserve the right to incorrect product descriptions, such as retail prices and sizes. We also reserve the right to be out of stock for various reasons.
Right of withdrawal and withdrawal period
You can withdraw from the agreement without giving any reason within 14 days after we have fulfilled our obligation to provide information in accordance with the Right of Withdrawal Act, and the product and withdrawal form have been received.
You must notify us if you exercise your right of withdrawal. The deadline is considered met if the message is sent within the deadline. There are no formal requirements for the message, but for evidentiary reasons it should be in writing. Send an e-mail to post@leafhunters.no
If you exercise your right of withdrawal within the deadline, you will receive a refund of what you paid for the product.
The product must be returned to us before settlement takes place. You must cover the return costs yourself.
The right of withdrawal requires that the goods can be returned in substantially the same condition and quantity. This means that you cannot cancel the purchase if you have broken the seal on the packaging or other type of goods that cannot be resold without unbroken packaging. The goods must be returned in the original packaging.
The right of withdrawal gives us the right to charge you if the product has suffered a reduction in value as a result of use beyond what is necessary to determine the nature, properties and/or function of the goods. (cf. Right of Withdrawal §25).
Complaints
If a fault or defect is discovered, you must give us written notice within a reasonable time after you have discovered or should have discovered it that you want to invoke the defect/complaint. Any pictures or other documentation should be sent to info@leafhunters.no
If there is a defect in the product, and you have complained within the deadline, you can choose to have a new product sent or to have the amount refunded as well as the costs of returning the goods.
If you have any further questions or feedback about the right of withdrawal, withdrawal period or complaints, you can contact us at the same email address as stated above.
Changes to the terms and conditions
We reserve the right to change these terms and conditions, including as a result of changes in legislation.
Disputes and applicable law
Disputes regarding the terms and conditions and related provisions, as well as disputes that otherwise concern trading on leafhunters.no, are subject to Norwegian law and fall under the ordinary dispute resolution bodies and courts, with Oslo District Court as the venue for any proceedings before the district court.
Copyright
Content on www.leafhunters.no is the property of Leaf Hunters. This content is protected by copyright, marketing and trademark law.